•Users understood and easily accessed the map functionality of CARPELLA. It set the stage for what the application’s purpose was and were eager to use it for their upcoming trip.

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•Once users accessed their trip, they became confused how to access the other functionalities, due to that they could not locate the ‘friends’ icon or the ‘add stop’ button instinctively.

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•As a result, our team decided in the high-fi prototype to design a pop-up function or revision to the existing icons to point out the icons and their uses. This will indicate clarity on how a user can access the application easily.