In the testing, subjects were given three scenarios to work with (finding a location, adding friends to the trip and streaming music during their trip).

 

The following are the take-away points from the observations of the user testing:

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• Users understood and easily accessed the map functionality of CARPELLA. It set the stage for what the application’s purpose was and were eager to use it for their upcoming trip

• Once users accessed their trip, they became confused how to access the other functionalities, due to that they could not locate the ‘friends’ icon or the ‘add stop’ button instinctively.

• As a result, our team decided in the high-fi prototype to design a pop-up function or revision to the existing icons to point out the icons and their uses. This will indicate clarity on how a user can access the application easily.

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